Refund Policy


Returns
Extreme Immunity wants you to be thrilled with your new purchase. However, if you're not 100% satisfied with your purchase, you may return the unused portion 30 days from the date that the product was originally shipped to you for a FULL refund less shipping and handling, according to the following terms.

To return a product for an exchange or FULL refund, you will need to obtain a Return Merchandize Authorization (RMA) number by contacting the billing department at (323) 510-7210 or email us at info@extremeimmunity.com

Please Note:

We cannot process or refund packages marked "Return to Sender."

Refunds will be issued to the same credit card that was charged when ordering the product.

To ensure a refund is processed for you, please send returns to the address provided along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number.

Returned products must be sent to the following address:

Extreme Immunity
Attn: Returns (RMA#_____)
21136 S. Wilmington Ave. Suite 110
Carson, CA 90810

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@extremeimmunity.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@extremeimmunity.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping & Handling costs are non-refundable. If you receive a refund, the cost of return shipping & handling will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Cancellation Policy

We do not cancel orders pre-ship at this time. Our goal is to ship orders as soon as possible so we have set up our system to automatically process your order as fast as possible. For that reason, once an order has been submitted, it cannot be canceled. If an error is made, we need you to accept the package and request a return authorization to return the package (if our return policy above allows) for a refund. Please be sure that you want to make the purchase before submitting the order. Orders refused at delivery will be assessed all of the applicable fees including a return fee, our shipping costs and a 10% restocking fee. Please - Always provide a valid phone number so that we can contact you to schedule delivery.

Freight & Shipping Charge Policy
All items sold by ExtremeImmunity.com have a set shipping charge based on price. Most items ordered from extremimmunity.com are shipped via USPS and FedEx. Please allow 3-8 Business days for your order to ship and for any additional transit time.